Shipping & Refund Policy

All of our Adult Toys are made from FDA Approved medical grade skin safe silicone. 

Most of our products are Waterproof. Which means some can be used underwater for 30 minutes or more. Please read directions on the box as well since some may vary.  Please use a mild soap and water to clean toys. Unless noted otherwise. 

All of our packaging is discreet to protect your privacy.

Due to the nature of our products we do not offer any refunds unless in unlikely cases where item arrives damaged or wrong item is delivered. Please provide proof of this by sending us pictures and or videos. 

Absolutely no refund on used items and all apparel.  Please be mindful of packaging. Please contact us Via email or the text option for a quicker response. 

If your item qualifies based off of the information I provided above then we will consider a refund. All return requests must be sent within 24 hours after delivery. Any return request sent after that will be disqualified. You are responsible for reshipping. We will cover reshipping if the issue falls on us.

Refunds will only be processed once we receive our returned item.

All cancellations must be done within 24 hours of initial purchase. After 24 hours we will not be able to cancel any purchases until item is delivered and then returned back to us.  In that case please refer to notes above.  

NOTE: Please give us 1-2 days to process your order and to receive tracking. Once order has shipped and you have received tracking please wait the timeframe listed at checkout and check your tracking status.  If the time has exceeded that is listed please call USPS to get information about an updated estimated time of arrival please. 

Note: We will not be responsible for stolen or lost packages. We will however do what we can to assist  you in this situation.